MCMC Guidelines Halo Go (Halo Telco) & Dealer Tune Talk

Platform ini ingin mengingatkan rakan niaga bahawa pendaftaran simkad prabayar adalah dipantau di bawah Undang-undang Malaysia dan semua rak...

Platform ini ingin mengingatkan rakan niaga bahawa pendaftaran simkad prabayar adalah dipantau di bawah Undang-undang Malaysia dan semua rakan niaga kami akan bertanggungjawab atas tindakan mereka. Suruhanjaya Multimedia & Komunikasi Malaysia (SKMM) memantau semua penyalahgunaan dan ketidakpatuhan. Kami menggesa Rakan Perniagaan kami untuk berhati-hati & mematuhi garis panduan SKMM. Dengan menggunakan App Halo Go dan/atau App Dealer Tune Talk, semua pengguna di laman web ini bersetuju dengan semua perkara tertera di sini. Sekiranya anda tidak bersetuju dengan mana-mana terma yang disebut dalam garis panduan tersebut, sila log keluar dan berhenti menggunakan platform ini dan App Dealer Tune Talk dengan segera.

1. Bermula 1 Januari 2018, garis panduan ini mesti diikuti oleh semua pembekal perkhidmatan dan semua pengguna tanpa mengira kewarganegaraan mereka; Warganegara Malaysia, warga asing dan pelancong.

2. Pendaftaran hanya boleh menggunakan Pengiktirafan Karakter Optik (OCR) untuk melindungi maklumat pengguna. Anda tidak dibenarkan sama sekali membuat pendaftaran manual. Sekiranya ini berlaku, pengguna boleh melaporkan kepada CFM atau SKMM.

3. Untuk mendaftar, pelanggan dikehendaki hadir bersama dokumen pengenalan asal mereka. Salinan dokumen pengenalan adalah tidak dibenarkan.

4. Setiap pengguna hanya boleh mendaftar 5 kad SIM setiap penyedia perkhidmatan.

5. Pengguna dikehendaki menyediakan maklumat berikut semasa pendaftaran kad SIM prabayar:

a. Warganegara Malaysia:

i. Nama penuh mengikut dokumen pengenalan

ii. Nombor pengenalan mengikut dokumen pengenalan

iii. Alamat tetap seperti pengenalan dokumen

iv. Maklumat lain mungkin diperlukan oleh Suruhanjaya

b. Warga Asing:

i. Nama penuh mengikut passport

ii. Nombor passport

iii. Negara penerbit passport

iv. Nama dan alamat syarikat dokumen permit kerja (Pekerja)

v. Dokumen pengenalan pelajar dengan alamat universiti (Pelajar)

vi. Alamat surat-menyurat

vii. Maklumat lain mungkin diperlukan oleh Suruhanjaya

c. Pelancong (Mengunjungi Malaysia dan tinggal di Malaysia kurang dari 3 bulan):

i. Nama penuh mengikut pasport

ii. Nombor pasport

iii. Negara penerbit pasport

iv. Alamat kediaman sementara

v. Maklumat lain mungkin diperlukan oleh Suruhanjaya

Sekiranya maklumat yang diberikan didapati palsu, pembekal perkhidmatan akan segera menamatkan perkhidmatan prabayar anda tanpa membayar balik baki kredit.

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The Platform would like to remind partners that the prepaid registration is a requirement under the Malaysian Law and that all our business partners shall be responsible for their action. The Malaysian Commission of Multimedia & Communication (MCMC) is monitoring all abuses and non-compliance. We strongly urge our Business Partners to be prudent & adhere to the MCMC guidelines. By using the Halo Go App and/or Tune Talk Dealer App, all users in this website have understood and agreed to all the terms mentioned here. In the event that a user disagrees to any of the terms mentioned in the guideline, you may logout and stop using this platform and all related apps immediately.

1. Starting 1 January 2018, the guideline must be followed by all service providers and all consumers regardless of their nationality; Malaysian citizens, foreigners and tourists.

2. Registration must be done by using secure automated platform such as Optical Character Recognition (OCR) application to protect consumer’s information. Service providers are not allowed to do manual registrations. If this happens, users can report to CFM or MCMC.

3. To register, consumers are required to be present with their original identification documents. Photocopy of identification documents are not allowed.

4. Each user can only register 5 SIM cards per service provider.

5. Consumers are required to provide the following information during prepaid SIM card registration:

a. Malaysian Citizens:

i. Full name as per identification document

ii. Identification number as per identification document

iii. Permanent address as per identification document

iv. Any other information as may be required by the Commission

b. Foreigners:

i. Full name as per passport

ii. Passport number

iii. Passport issuing country

iv. Company name and address as provided in work permit document (Workers)

v. Student identification document with university address (Students)

vi. Mailing address

vii. Any other information as may be required by the Commission

c. Tourist (Visiting Malaysia and stay in Malaysia for less than 3 months):

i. Full name as per passport

ii. Passport number

iii. Passport issuing country

iv. Temporary residential address

v. Any other information as may be required by the Commission

If the information provided was found false, the service provider will immediately terminate the Prepaid service without any refund of credit balance.